The Ivy Center - Brookings Behavioral Health and Wellness
Mental Health & Substance Use Treatment Center
Verified Treatment Services
- Outpatient Treatment
- Psychiatric Services
- Individual Therapy
- Depression Treatment
- Children's Services
- +27 more
We are having a very difficult day as we can’t find our loved one. When I called to let them know they wouldn't be able to make it to their appointment due to them being missing, the lady on the phone was extremely rude. Seems you could have been an ounce nicer as we were trying to be respectful and give your team a heads up that one of their patients won’t be showing up due to mental health concerns. Aren’t you suppose to be a facility who is welcoming and helpful to the mental health of all? Hire someone a bit nicer to answer your phones and show some respect to be struggling.
