Find Mental Health Treatment & Behavioral Health Services in Aiken, South Carolina

I went here back in 2016, do not take your child here. There was a male nurse who acted funny towards the girls, at the time the two sides were divided (I believe they are co-ed now) and the boys and girls would pass notes to each other under the door that separated us, when one girl received a note that had perfect handwriting (not the kind of hand writing a child would have at that age) and it was a vulgar message. Activities were rarely done unless it was “group time” and most of the time we just sat in the sitting area the entire day. They tell you that they take us outside to get fresh air every now and then, but that rarely ever happened. If someone was unstable and tried to fight you, you were blamed, even if you were not the one who triggered the other. It’s better for your child to do outpatient, or go to Three Rivers in Columbia.

My therapist is great. Also my Psychiatrist was amazing too (Dr.Sonato). However he got done on the 7th of April this year. I was supposed to have an appointment with the nurse Monday of this week to get refills on my scripts. They called me SAME DAY to cancel on me and reschedule because apparently my nurse was having to take another nurse’s appointments since she’s out?? But I already had an appointment and you waited to tell me same day?? Then, someone from the medication line called me Monday after they cancelled and rescheduled my appointment to tell me that I needed to call the script line every month 5 days before I run out to get a refill. But she said Monday that she would refill them for me on Thursday. Thursday came along, I called the med line for good measure but couldn’t leave a message because the mail box was FULL……so I called again and spoke to someone at the front desk who ASSURED me that her or the med lady would call me back that day. Nobody contacted me. So I called again yesterday (Friday) once at 9am to leave a message on the med line(it finally wasn’t full this time) and waited until about 2pm without hearing anything which prompted me to call AGAIN. This time I spoke to someone at the front desk who told me Shawna (the med lady) was working on my refill order at that moment. This whole time I was checking my CVS app to see if anything was filled and nothing was. Then 4pm rolls around (they close at 5pm and NOBODY is there on weekends for anything) and at 4:20 after being an hold for like 15 minutes, they said it was just awaiting doctor signature and PROMISED me it would be done before they closed at 5pm and told me their was no point in me calling a fourth time as I wouldn’t have anything to worry about. Well now it’s Saturday, I am taking my last meds today, and I won’t even be able to speak to someone again until Monday when they open back up. I am bipolar and have adhd. Nice to know that my mental health means nothing yet they have no problem asking me when I’m making my next payment. Absolutely RIDICULOUS!!