Mental Health Providers in Sylacauga, Alabama

I looked around for local ‘Doc-in-a-Box’ places to go to be seen by a doctor on a Saturday. Thankful that I found one right in front of my pharmacy. The waiting room was clean and almost empty. The receptionist was not welcoming & very hard to understand. Granted I don’t fault her for wearing a mask when working at a doctor’s office. I work in a school & maybe I should consider wearing a 😷 since ALL my students have runny noses 24/7 (but then they wouldn’t be able to understand me). I was a new patient so the registration was long & cumbersome on my iPhone. Thankfully the lady that took me back was sweet, kind & efficient. 3 nose swabs were done w/minor discomfort. The physician’s assistant was so sweet, kind & patient w/my questions. In all my years of doc visits no one has told me to be sure to get plenty of probiotics when taking an antibiotic. Highly recommend!

I had a deeply concerning experience with this facility. My father was sent here for behavioral issues that turned out to be a simple UTI—something that should have been tested for immediately but was overlooked in favor of heavy sedation. ​While here, his agitation and paranoia actually worsened, likely due to the medications they administered (including Ativan). The living conditions were unacceptable; patients were made to sleep in chairs in a single room simply so staff could monitor them all at once. ​Communication was a major hurdle. Visitation and phone rules are incredibly strict, and when I could get through, the background noise was so chaotic I couldn't even understand my father. I never felt properly informed about his treatment or status. My father deserved much more dignity and medical oversight than he received here. Please be very cautious before sending a loved one here (if you even have a choice, which I didn't).