Mental Health Providers in Tarzana, California

Journey Hillside is like a second home, only better. The detox was well managed and I felt my comfort was top priority. My room exceeded my expectations and was very comfortable. The staff was knowledgeable, very compassionate and made me feel secure and loved. The groups were informative and time was taken by the staff to truly listen and provide thoughtful feedback and advice. Individual therapy was challenging in good ways and really helped me to think about things from a different perspective. Having a private chef was also a plus. I feel I have been provided more tools to continue on this journey of sobriety and recovery than I had anticipated. I enjoyed going to the different 12 step meetings and also the outings. Tarzana is beautiful and Journey Hillside is my top recommendation for anyone looking for a complete program that treats you with compassion, dignity and respect.

Pros of this facility. Communication is very quick. They were able to get us In their facility within 48 hours of initial email. Cons of this facility I don’t know how truthful their communication was. I don’t feel confident that everything they said to us was honest, and I feel like there was a lot of things that were left out that I learned after the fact. Their family therapies and family sessions are pretty in flexible with timing which did not work for our family. We had to take more time off of work and it was very difficult to schedule those I don’t believe the staff offered enough care or empathy to my daughter during the time which led to serious escalations and ultimately my daughter ending up missing. Apparently they let our daughter just walk out the door when she got upset. They didn’t call me. They didn’t do anything until after she had already gone what they call AWOL. They claimed they followed her and watched her get on a bus and then they called LAPD. My daughter was missing in LA for over 24 hours It was not until I threatened legal trouble that they provided a facility report stating what happened. Which I still don’t even have a copy of. There was no apology no real explanation and the stories that I got from my daughter and their facility were too very different things Please do your research when you are considering this facility for your child or any facility in California. I would not recommend this facility to anybody.