Find Mental Health Treatment & Behavioral Health Services in Jacksonville, Florida

The mission of this place is great but the people That work here are not a lot of staff here are disrespectful,especially to those who live in house of hope,The rules and the way things are being Run is way to strict no one needs To be treated as a patient to be examined everyday,The lady’s will hide behind the speaker and Tell you that you have to walk or sometimes open the gate so you can get dropped off but mostly they are extremely disrespectful and Get off on making it harder for you especially if you just worked 8+ hour shift and been on your feet all day,The staff thinks it’s okay to bully or talk badly about the people who live at touchstone The director and the new touchstone staff have spoken disgusting about others situation it seems they take amusement in making others life harder Touchstone has a van but if you don’t catch the director in a good mood she will say no to everything . It’s a lot of Immaturity and disrespect from These adults here that work here The room I was given at touchstone was a disgusting ruined bed my whole bathroom had mold and Maintenance took Months to fix Anything .

If I could give Negative stars I would. This place does not care about mental health. Nikki is a joke, and she does not care about the patient. I was prescribed medicines I have been on before that I had side effects with plus they interact with other meds that I am on. I was asked why I didn't call to have them switched. I said I would like to be on the med I was on when I switch places, and I quote she said with a sassy tone " oh we aren't going to do that." So I got up and left. Why would you not put a patient on something that has been working. This place needs to be investigated on their practices because it is a joke.

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