Isaiah House
Psychiatric Treatment Center
Verified Treatment Services
First day of detox they had my mother sign papers they knew she didn’t read and did not explain to her. signed her up for insurance and EBT, and then proceeded to Open her mail on October 21st the day she was supposed to receive benefits and use those benefits immediately , they set a pin number for her and stole everything that she had in EBT. I was told they chose to take the ebt instead of billing her insurance which again was not spoken over with her or with me. She was not informed that she was even accepted for it let alone that they opened her mail and set her pin. She was not informed that they stole the money. They sent her a paper on November 5 from Isaiah house not from the ebt office with her card with zero dollar balance and expected her to pay for her food in outpatient or she wasn’t able to eat. When I called about the issue I was sent to voicemail multiple times and then when I finally received a call back I was met with a Natasha who rudely told me there was nothing I could do about it. They have been reported for fraud This is not the first time this is happened. Some of her housemates have gone through the same issue where they’ve been threatened to be kicked out of the house if they reported it. someone else I knew received monthly checks in which they took and spent and again did not tell anyone she even received them her mother had to have them write a check and send it back her or she would have taken legal action as well. (she had proof of all of this as well) The screenshot below is the transactions and the date the pin was set and money was taken as well as the most recent pin change my mother did on the 5th so they couldn’t take anymore. If you have loved ones here check EVERYTHING we’ve even had issues with them giving her belongings to other people.
