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My psychiatrist is good, I have no issues with them and they have been helpful. However, I take a controlled substance for one of my meds. So it has to go to insurance to be approved and I only get 30 day supply at a time. My insurance decided to not cover that specific one all of a sudden, and express scripts had to send the office and doctors’ assistant the prior authorization forms in a email. I’ve been out of that medication for 3 weeks now, and whoever the assistant I was told was part of handling this issue and paperwork obviously has no sense of urgency. After calling my express scripts, I was told they received nothing from the office or doctor after 3 business days of me giving the office (in person!) the fax numbers, emails and forms needed. I can barley ever reach anyone by phone because they are either “not available” or I get no call back after 3-4 calls with a voicemail. I know people have personal issues and this kind of stuff can be a lot of steps, but there is no reason it should be this delayed. I’m barely an adult and I can’t afford out of pocket for this medication all of a sudden.