Mental Health Providers in Brighton, Colorado

This is from a while back now, but my neighbor encouraged me to post my experience. My understanding is that the therapists here are great, but my personal experience is that the office staff is not. At one point, a neighbor asked for a ride to/from this IDEA location. (I didn’t ask why, as doing so felt rude.) I was early picking her up, so I sat in my car in the parking lot to wait. A lady (who I assume was a member of office staff) came storming out after a little bit and bangs on my window HARD. When I rolled my window down, she asked if I was one of theirs, and I started to explain that I wasn’t but I was providing a ride to someone who was using their services. I didn’t get more than a couple words out before this woman just lost her mind and went on this angry rant about people using their parking lot. She threatened to call the police, she threatened to have me towed, she was red-faced and furious that I dared to park in their parking lot while waiting to give someone else a ride home from THEIR OWN office — my car still running! The parking lot was half empty, but still, if she had just asked me to move like a normal person, I would have absolutely said yes! After what felt like ages, but was probably only maybe a minute or so of her ranting, I just decided this was too much stupid drama to deal with. So I rolled up my window and put the car in reverse, and this woman starts banging on my window AGAIN?? I guess she was angry that I decided to leave instead of let her keep screaming at me?? Anyway, I left and parked at the liquor store at the end of the block instead, then texted my neighbor and let her know she would need to walk to me. I felt bad, but I told my neighbor that she would probably need to find a different ride from then on, because there was no way I was going anywhere near this place again.

This place is an absolute joke. They were in the school so my son started to see a counselor. But then he left after only a few months. So a new counselor started to see my son, she left after only a few visits cause she was promoted, Understandable. His new counselor was ok at best. I never got the feeling she actually cared for the well being of my son. She is very cold and never communicated well with me. Amanda Thayer stated she needed to start billing me but neglected to tell me they don’t take private insurance. Now I have a 700 bill for only 2 hours of sessions. If I would have known they didn’t take any insurance but Medicaid, I never would have kept going. When I asked to speak with Amanda, the front desk was snotty to me and said they emailed her. I left and sent an email myself and got a response over an hour later. No respect for time. No wonder this place has such a low rating. I hope this lowers it more.