Mental Health Providers in Waukegan, Illinois

My girlfriend had a mental health crisis and we didn't know what to do, so we gave this facility a try. Adrian and Nikki (sorry if I misspelled your names) were extremely helpful! She is now feeling much better and I am not sure if it would have been this easy without their help!

I don’t know any other therapist that would raise their voice, change their tone, and hang up on you for missing appointments, especially when they are online appointments that they could easily call you like any other therapist I’ve been too. Extremely unprofessional, forgetful (idk how many times I answered the same questions or how many times she forgot and used different names) and the manager or higher up, along with the front office lady is no better. Changing tones and raising voices when asked questions that bothered them like why is there no appointment reminder set up, which in return raised her voice and said we have many paitients (so do doctor offices and they have that available) all in all horrible experience would not recommend if you have other choices do not go here! People who need therapy should not be working in therapy offices. Stay blessed.

Just spent 7 days there,it was Hell. First off I was just trying to get some help for health anxiety due to medical stuff I been going threw last couple years. It litterly felt like prison. The beds suck forget about getting sleep . One flat ass pillow. The food always cold . The coffee sucked and only juice and water. I drink caffeine so yeah I went threw the caffeine withdrawal so bad. I was so sick by the time I left there. I had a stroke over a year ago and take a baby asprin every day and potassium. I COULDNT get my meds for 4 days and had to fight with rude nurses to get my inhaler because they had none. 3 people there that had asthma and we all had to fight with the nurses,they finally brought mine up from down stairs. They should also have a nebulizer there for breathing treatments if need be. Had to fight with the nurses for 2 days to see the doctor and when I did he just wrote some stuff down didnt do nothing for me. The physio doctor hardly ever looked at me when I seen him he stares at his laptop the whole time and he kept asking me about my sister. I have no sister so dont know if the hospital I came from had me confused with someone else or what,which might explain how I ended up there in the first place. 2 of the techs there were great wish I could remember their names. Alot of fights and craziness going on there. I felt worse coming out than I did going in for sure. It has taken me 3 days to start feeling normal again.