Mental Health Providers in Murphysboro, Illinois

It’s finally time to say goodbye to Shawnee healthcare in Murphysboro. Customer service is incredibly poor. I have had people that were seen before me because they did not speak English and the bilingual employee was the next one available, so that person got a cut in front of me. Why should I be forced to wait longer because the person behind me couldn’t speak English? Today I went in and they wanted the number in my household and my income. They said it was so they could get more federal funding and if I ever lost my insurance, they’d know what sliding scale fee to put me on. That did not make any sense to me and upon further inquiry, I learned that they are trying to get more federal Funding to support the large number of “non-citizens “ coming in for free healthcare.