Find Mental Health Treatment & Behavioral Health Services in Walled Lake, Michigan

This facility is, by far, the best in Michigan for mental health services. Something they offer that I've never received before was a case manager. Helps schedule appointments, checks in every month, arranges appropriate services based on what is most helpful to you, and provides resources on absolutely anything you may need. My case manager Abby even offered to help me on miscellaneous tasks such as going through/organizing paper stacks, basically anything you can think of, they are willing to help you with at the office. Case manager Abby even picked up clothing donations for my children as we had fallen on hard times. She has so many resources and she's been like an angel helping me manage things to make it easier on me so I can focus on therapeutic work. It's quite amazing the service I've received from Easter Seals. The psychiatrist, Dr. Linsk, is the most knowledgeable and caring doctor I've ever had. He takes time at every appointment to listen to me. He keeps up to date on the latest research. He's even been the first to give me new diagnosises that go beyond generalized anxiety, depression, ect. As for therapy, I had the pleasure of meeting the best therapist I've ever had, Emma. Emma has since left as she was an intern, however, my success story continued as I met my next therapist. I've been to at least 6 other mental health centers and I've never been given any other therapy besides basic CBT talk therapy. My first meeting with the new therapist, I tell her I've been working on this same issue for 10 years, she selflessly said she'd like me to try another therapist who is trained in Exposure Therapy as it may be a better help for me. That other therapist came right in to the room with us, talked, and we all agreed to try this and that I can go back to regular therapy after completion. They even offer group therapy but I've not used that service. The therapists here are young and fresh and are educated on the latest research. They have a drive of providing quality care that I've never experienced before. The whole office is the top standard of mental health services. My only adverse experiences have come from the front desk. I am aware of how hard it is to deal with patients at the front desk. They always have to handle the problems and are looked to for a solution. I've witnessed patients not speaking very kindly to the ladies at the front desk, however, I have a few issues with them myself. Any time I come into the office, I wait at the counter behind glass while nobody acknowledges my presence. I listen to their personal stories as the whole waiting room can hear them. Someone from the back usually pops in after me standing in front of the window for 5 minutes and finally assist me. I've been forgotten to be checked in twice. I've had therapists calling me from inside their office to ask if I was coming today as I was in the waiting room well on time. Front desk is probably one of the toughest and lowest paying jobs at the center, however the front desk needs a lot of guidance because their quality does not match the quality of the whole office. The front desk staff brings the whole office score down and I hope to see that change in the future because the front desk is the first encounter for most clients. A lot of people who will benefit from this location may be deterred because of the mishaps. But overall, best service in Michigan. I don't understand the negative reviews as I feel the complete opposite. Especially since I've been told and feel comfortable asking for a change in therapists or doctors if I'm not finding a good fit. Therapy works both ways. I'm sure with the quality mental health providers, you will find a good match. I'm so thankful to have found this location and I encourage others looking for quality care to reach out for assistance. This may just be the last road to recovery of your mental health you'll need to walk. They provide so much support. I don't know how they do it all! Thank you. You've all been angels in my life! :)

Emily Mandingo is also one of the most useless clinical coordinators in existence. She is more concerned with with her clinicians then she is with the clients they are treating. I'd give them 0 stars if I was able to. Jennifer Hurst is the most unprofessional clinician I have ever met. Almost impossible to reach, has poor communication and is one of the most incompeten I've ever encountered.