Mental Health Providers in Moline, Illinois

I would not recommend them to anyone. I have a history of PTSD, and drug induced Parkinson’s, and upon intake I informed them of this, after my neurologist stating I could not be on this type of medication. I was told they would never do put me on this family of medications upon intake, but after months of being convinced and pushed into a need for medication, I was told by Diana they were only willing to put me back on this type of medication which cause drug induced Parkinson’s, because they wanted to see for themselves, completely disregarding the extreme risk to my health this poses. After stating I wanted to revoke consent verbally because of this statement, the receptionist wouldn’t listen to me, or direct me to anyone but Diana, and Diana refused to return call backs, and never did. Request was only addressed when I emailed supervisor with written request. Staff didn’t listen genuinely, they just made baseless assumptions, and disregarded medical history and supporting documentation. Their top concern was on client retention alone, and not the physical or mental well-being of the client. This showed a deeply flawed company culture, and unethical behavior from staff. Zero accountability on their part for the company culture they have fostered.

Do not recommend! There billing is awful to deal with and it is difficult to get any kind of account information from them. They have overcharged me before and it took arguing and multiple phone calls to correct.