This office has mastered the art of being greedy and deceptive while trying to cover up misdeeds with excuses and smiles. People are in business to make money, but someone's mental health determines how they view the world, which determines how they would survive in it. In 2010 I was thrown off by my psychiatrist when she became visibly upset, because my therapist did not submit the office notes for my session, which meant I did my job and he didn't. I explained to my family doctor the discourteous and unprofessional service/care I had been provided AFTER my time with my therapist/quit coach. Since that time, my son became very sick. His newly discovered psychosis was scary and frustrating. We finally got him admitted to the local hospital, and got him on meds and the follow up doctor was Dr. Donaldson. We should probably be on first name basis, because I've called more than 15 times in 3 years to report breakthrough symptoms that included hallucinations and delusional conversation. By 2023 his behavior had become so far past manageable, that we had to seek help from the courts. We began late February, and it wasn't until the middle of May that she responded to the subpoena request issued by the judge with a barely legible report. It took from February to May to submit the only paper we needed to get guardianship over my son so that we could get him some of the help he needed in a hospital. That year, we were also in communication with Bill Ferry, who promised to help my son get in an apartment that only Centerstone clients are eligible for. He won't return phone calls or messages after he said Dorion met the 5 criteria points to get in a place, and he was close to the top of the list. I hope it isn't because he's a former police officer in Bloomington, Indiana and thats why he and his buddies, decided my son wasn't deserving of that help. Over this past month my son met with his psychiatrist, and 2 weeks later got his scheduled meds in the office. Along with an injection he takes oral meds to manage his symptoms. He needed a prior authorization to refill his oral meds. It took more than 3 weeks before I got a return call about the issue, and that person left early on the last business day and my son had to wait the entire weekend for the only person on staff to come in and complete the process. My son has a psychosis and it took so long to get the meds he's refusing to take them (paranoia). I was told that he could only receive his injection every 28 days or 2 times a year (every 6 months). There is in fact a dose administered every 21 days for people like my son who have breakthrough symptoms. There would be no need to take an oral med for his psychosis. Dr. Donaldson already knew that, but I guess it's more profitable to keep patients behaving strangely, and feeling the reactions and side eye people give them. From January 31st until yesterday, I've been in panic trying to get them to change the dose. The girl who called me said my sons appointment was set for May 6 and Dr. Donaldson and his new psychiatrist said he should wait until then, even though I mentioned it when they requested I come to his appointment on February 13th. I can go on forever talking about the mix up in their system held up my son's SSI determination, as they sent a few office notes and record of admission to hospitals for his illness. I told the girl from yesterday that if they can't do their jobs, I need a new doctor. She said, You can do whatever you want to do. So I mocked her, hung up, and then called the Attorney General to make a complaint. I failed my son by not following my instincts and continuing to believe racism wasn't playing a part in their blatant disregard for the value of his life which all starts from his mind. Shame on them all!! I accidentally erased my review from yesterday, so I guess my review is complete without the insults about dated hairstyles and what not.
